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Terms of Use

Last updated: 22 May 2026

Before you access our services, please read these Terms of Use carefully.

These Terms of Use (the "Terms", and together with any applicable Supplemental Terms as defined in Section 2.6, the "Agreement") govern your use of Busy Bee and other products and services we may offer for individuals, along with any associated applications, software, and websites (collectively, our "Services"). This Agreement forms a legally binding contract between you ("User", "you", "your") and DOUBLE OO LLC ("Company", "we", "us", "our"). By accessing our Services, you agree to be bound by this Agreement.

Please note:

  • Our Privacy Policy describes how we collect and use personal information. It is an important document that you should read.
  • Our separate Master Services Agreement governs the use of Busy Bee for teams, our APIs, and our other services for businesses and developers. If you use these commercial services, your use will be subject to that separate Master Services Agreement and any corresponding Order Form.

PLEASE READ THIS AGREEMENT CAREFULLY. UNLESS YOU TIMELY OPT OUT OF ARBITRATION IN ACCORDANCE WITH THESE TERMS, YOU AND WE AGREE THAT ALL DISPUTES BETWEEN YOU AND US ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WITH LIMITED EXCEPTIONS, WILL BE RESOLVED BY BINDING AND FINAL ARBITRATION AND YOU AND WE WAIVE ALL RIGHTS TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION, AS FURTHER SET FORTH BELOW. WE EXPLAIN SOME EXCEPTIONS AND HOW YOU CAN OPT OUT OF ARBITRATION BELOW.

THIS AGREEMENT GOVERNS THE USE OF THE SERVICES AND APPLIES TO ALL USERS VISITING OR ACCESSING THE SERVICES. BY ACCESSING OR USING THE SERVICES IN ANY WAY, ACCEPTING THIS AGREEMENT OR COMPLETING THE ACCOUNT REGISTRATION PROCESS, YOU REPRESENT THAT:

  1. YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THIS AGREEMENT,
  2. YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH THE COMPANY,
  3. YOU ARE NOT BARRED FROM USING THE SERVICES UNDER THE LAWS OF YOUR PLACE OF RESIDENCE, AND
  4. YOU HAVE THE AUTHORITY TO ENTER INTO THIS AGREEMENT PERSONALLY OR, IF YOU ARE ACCESSING OR USING THE SERVICES ON BEHALF OF AN ENTITY, ON BEHALF OF THE ENTITY IDENTIFIED IN THE ACCOUNT REGISTRATION PROCESS.

IF YOU DO NOT AGREE TO BE BOUND BY THE AGREEMENT, YOU MAY NOT ACCESS OR USE THE SERVICES. YOU MUST BE THE AGE OF MAJORITY IN YOUR PLACE OF RESIDENCE, AND, IN ANY EVENT, NOT UNDER 18 YEARS OLD ("ADULT").

IF YOU SUBSCRIBE TO ANY FEATURE OR FUNCTIONALITY OF THE SERVICE FOR A TERM (THE "INITIAL TERM"), THEN YOUR SUBSCRIPTION WILL BE AUTOMATICALLY RENEWED FOR ADDITIONAL PERIODS OF THE SAME DURATION AS THE INITIAL TERM AT THE COMPANY'S THEN-CURRENT FEE FOR SUCH FEATURES AND FUNCTIONALITY UNLESS YOU OPT OUT OF THE AUTOMATIC RENEWAL OF SERVICE TERM IN ACCORDANCE WITH SECTION 4.1 BELOW.

THE AGREEMENT IS SUBJECT TO CHANGE BY THE COMPANY IN ITS SOLE DISCRETION AT ANY TIME AS SET FORTH IN SECTION 14.7.

1. Artificial Intelligence Disclaimer

Artificial Intelligence ("AI") and machine learning are rapidly evolving fields of research. When using or accessing the Services, you need to be aware of the following:

1.1 Basic Understanding and Responsibility

  • You acknowledge that you are interacting with an AI system.
  • AI systems are based on probabilistic models, which may result in misunderstandings or errors.
  • The Company is not responsible for any misunderstandings or inaccuracies caused by AI.
  • Output may, at the Company's discretion, contain a "Made with Busy Bee" attribution or similar identifier, which is an inherent component of the system at this time.

1.2 User Responsibilities

  • You are responsible for independently reviewing all Output (as defined below).
  • You should exercise personal judgment before relying on Output.
  • You are fully responsible for monitoring and approving the use of Output.
  • You assume responsibility for any decisions, actions, or omissions based on Output.

1.3 Inherent Limitations of AI Functionality

  • Outputs may contain errors or inaccurate information.
  • AI lacks creative thinking and may produce repetitive or formulaic content.
  • AI may struggle to understand subtle nuances in language, including slang and cultural references.
  • AI cannot understand or express emotions like humans.
  • AI outputs may perpetuate biases present in its training data.
  • AI has limitations in performing complex reasoning and judgment tasks.
  • AI relies on large volumes of training data, and issues with training data quality can affect Output.

2. Access and Use

2.1 Access Rights

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our Services solely for your own personal purposes. We reserve the right to modify, suspend, or terminate any part of the Services at any time without prior notice. You agree not to use the Services in any way that could damage their functionality or accessibility.

Subject to your compliance with this Agreement, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your own purposes.

2.2 Account Responsibilities

To access our Services, you must complete account registration and ensure that the information you provide is accurate, up-to-date, and complete. You must promptly update any changes and must not impersonate others or provide false information. Your login credentials (e.g., username, password, access keys) must remain confidential, and you are responsible for all activities conducted under your account. If you detect unauthorized use or security breaches, you must notify us immediately. We reserve the right to disable your account if you violate these Terms or provide false information.

2.3 Prohibited Conduct

As a condition of use, you agree not to use the Services for any purpose that is prohibited by this Agreement or by applicable law and regulations, and any other documentation, guidelines, or policies we make available to you, including our Usage Policy.

You shall not (and shall not permit any third party to): (i) license, sell, rent, lease, transfer, assign, reproduce, distribute, host or otherwise commercially exploit the Services or any portion of the Services; (ii) frame or utilize framing techniques to enclose any trademark or logo located on the Services or any other portion of the Services (including images, text, page layout or form); (iii) use any metatags or other "hidden text" using the Company's name or trademarks; (iv) modify, translate, adapt, merge, make derivative works of, disassemble, decompile, reverse compile or reverse engineer any part of the Services except to the extent the foregoing restrictions are expressly prohibited by applicable law; (v) use any manual or automated software, devices or other processes (including but not limited to spiders, robots, scrapers, crawlers, avatars, data mining tools, or the like) to "scrape" or download data from any web pages contained in the Services; (vi) remove or destroy any copyright notices or other proprietary markings contained on or in the Services; (vii) impersonate any person or entity, including any employee or representative of the Company; or (viii) interfere with or attempt to interfere with the proper functioning of the Services or use the Services in any way not expressly permitted by this Agreement, including but not limited to violating or attempting to violate any security features of the Services, introducing viruses, worms, or similar harmful code into the Services, or interfering or attempting to interfere with use of the Services by any other user, host, or network, including by means of overloading, "flooding," "spamming," "mail bombing," or "crashing" the Services.

Abuse is prohibited. Abuse includes: (i) using false information, multiple accounts, or automated tools for activities; (ii) circumventing rules or exploiting system vulnerabilities; (iii) using Services for illegal, harmful, or inappropriate purposes, including using Services to produce deliverables that violate applicable laws or our Usage Policy; and (iv) violating other Agreement provisions.

Upon discovering Abuse, the Company may: (i) deduct credits or disqualify users from activities; (ii) suspend accounts temporarily or permanently; (iii) temporarily or permanently disable any deliverable, deployment, or content if the Company, in its sole discretion, detects and decides such material is illegal or in violation of our Usage Policy; and (iv) take appropriate legal action for severe abuse of the Services.

The rights granted to you in this Agreement are subject to your compliance with the restrictions set forth in this section. Any unauthorized use of the Services terminates the licenses granted by the Company pursuant to this Agreement.

2.4 Usage Restrictions

The Services may impose usage restrictions on specific features or settings, such as limits on access frequency, storage capacity, agent concurrency, or other system resources. Related limitations or restrictions are set out in documentation, guidelines, or policies we make available to you, including our Usage Policy and the Plans and Credits page.

2.5 Teams

By using our Services as part of a team or organization ("Team Plan"), your personal account details and individual operational privileges remain confidential and may not be disclosed or shared with any other user within the team unless you explicitly grant access consistent with your organization's sharing policy. Your account under such Team Plan and related usage activities shall be governed by the terms of the Team Plan.

Our Team Plan is governed by our separate Master Services Agreement, which applies to Busy Bee for enterprise, APIs, and other services provided to businesses and developers. In the event of any inconsistency between these Terms of Use and the Master Services Agreement regarding matters related to the Team Plan, the Master Services Agreement shall prevail.

2.6 Supplemental Terms

Your use of, and participation in, certain features and functionality of the Services may be subject to additional terms ("Supplemental Terms"). Such Supplemental Terms will either be set forth in the applicable supplemental Services or will be presented to you for your acceptance when you sign up to use the supplemental Services. If these Terms are inconsistent with the Supplemental Terms, then the Supplemental Terms control with respect to such supplemental Services.

2.7 Third-Party Accounts

The Services may allow you to provide content from third-party services where you maintain an account ("Third Party Account"), including but not limited to GitHub, Slack, Notion, Google Workspace, and other integrations described in our Connectors documentation. By allowing the Company to access your Third Party Account, you represent that you are entitled to disclose your Third Party Account login information to the Company and/or grant the Company access to your Third Party Account (including, but not limited to, for use for the purposes described herein) without breach by you of any of the terms and conditions that govern your use of the applicable Third Party Account and without obligating the Company to pay any fees or making the Company subject to any usage limitations imposed by such third-party service providers.

By granting the Company access to any Third Party Account, you understand that the Company may access, make available and store (if applicable) any information, data, text, software, music, sound, photographs, graphics, video, messages, tags and/or other materials that you have provided to and stored in your Third Party Account ("Third-Party Account Content") so that it is available on and through the Services. Unless otherwise specified in this Agreement, all Third-Party Account Content is considered to be Your Content (as defined below) for all purposes of this Agreement.

YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS, AND THE COMPANY DISCLAIMS ANY LIABILITY FOR PERSONALLY IDENTIFIABLE INFORMATION THAT MAY BE PROVIDED TO IT BY SUCH THIRD-PARTY SERVICE PROVIDERS IN VIOLATION OF THE PRIVACY SETTINGS THAT YOU HAVE SET IN SUCH THIRD-PARTY ACCOUNTS.

2.8 Messaging Services

The Company may offer one or more email or messaging programs (collectively, the "Message Service") that allow users to receive transactional, product, and marketing messages. You may opt out of marketing messages at any time using the unsubscribe link in any such message or by contacting us at howdy@busy-bee.ai.

2.9 User-Generated Deployments and Responsibilities

The Services may allow you to create, build, deploy, host, and operate public-facing applications, websites, or other software through Builder-mode features and connected hosting providers ("Deployments" and each, a "Deployment"). You may act as the owner and/or operator of a Deployment ("Deployment Owner") in that case.

You understand and agree that when you create and/or operate any Deployment and act as a Deployment Owner:

  • The Company only acts as a platform service provider and is not the operator of any Deployment or a content publisher of any content, data, and materials uploaded, published, or displayed by your Deployment ("Deployment Content"). You, as the Deployment Owner, are the independent provider and controller of such Deployment and all content therein, and are solely responsible for your Deployment, your Deployment Content, and all commercial or non-commercial activities you conduct through such Deployment. The Company is not a party to your relationship with the end users of your Deployment ("Deployment End Users") and shall not bear any responsibility to your Deployment End Users.
  • You are solely responsible for: (a) ensuring that your Deployment and your Deployment Content comply with all applicable laws, regulations, and industry standards in any jurisdiction where you operate the Deployment or where your Deployment End Users reside, including without limitation laws related to e-commerce, consumer protection, marketing, data protection, and accessibility; (b) ensuring that your Deployment Content does not violate any third-party rights, including intellectual property rights and privacy rights; (c) providing your Deployment End Users with your Deployment's own privacy policies, cookie policies, terms of use, and refund policies (as necessary) that govern your Deployment's interaction with your Deployment End Users; (d) handling all inquiries, complaints, disputes, and support requests from your Deployment End Users related to your Deployment; and (e) payment processing, payment refunds, and fraud prevention if your Deployment integrates a payment function. For any transactions involving payments on your Deployment, you are the merchant of record. The Company is not the seller or merchant of record and has no responsibility for your products, services, or any aspect of the transaction between you and your Deployment End Users.
  • If any Deployment displays Busy Bee-related identifiers such as "Busy Bee" by default due to service characteristics, such identifiers are merely technical usage traces and do not constitute the Company's endorsement, sponsorship, or recommendation of the Deployment. Nor do they imply any cooperative, affiliated, or guarantee relationship between the Company and you or your Deployment. The Company shall not be liable for the display effect of such identifiers, their removability, or any disputes arising therefrom.

2.10 Local Environment Access Features

Certain features of the Services may require access to your local device environment, including but not limited to browser extensions, desktop applications, or other locally-installed software ("Local Access Features"). By enabling any Local Access Feature, you:

(a) grant the Company permission to access and operate within your local environment, including utilizing your existing login sessions, authentication tokens, cookies, and network connection;

(b) acknowledge that actions executed through Local Access Features may be attributed to you by third-party services and that you are solely responsible for compliance with such third parties' terms of service;

(c) accept that the Company is not liable for any consequences arising from third-party services detecting, restricting, or terminating your access due to automated operations conducted through Local Access Features; and

(d) understand that you may disable Local Access Features at any time, but doing so may limit the functionality of the Services.

3. Ordering and Fees

3.1 Third-Party Processors

The Company uses Stripe as its third-party service provider for payment services (e.g., card acceptance, merchant settlement, and related services) ("Payment Processor"). If you make a purchase on the Services, you will be required to provide your payment details and any additional information required to complete your order directly to our Payment Processor. You agree to be bound by Stripe's Privacy Policy (currently accessible at https://stripe.com/privacy) and its Terms of Service (currently accessible at https://stripe.com/legal/ssa) and hereby consent and authorize the Company and Payment Processor to share any information and payment instructions you provide with one or more Payment Processor(s) to the minimum extent required to complete your transactions. Please note that online payment transactions may be subject to validation checks by our Payment Processor and your card issuer, and we are not responsible if your card issuer declines to authorize payment for any reason. For your protection, our Payment Processor uses various fraud prevention protocols and industry standard verification systems to reduce fraud and you authorize it to verify and authenticate your payment information. Your card issuer may charge you an online handling fee or processing fee, and we are not responsible for this. In some jurisdictions, our Payment Processor may use third parties under strict confidentiality and data protection requirements for the purposes of payment processing services.

3.2 Payment and Order Processing

You shall pay all fees or charges ("Fees") to your account in accordance with the fees, charges, and billing terms in effect at the time a Fee is due and payable. By providing the Company and/or our Payment Processor with your payment information, you agree that the Company and/or our Payment Processor is authorized to immediately invoice your account for all Fees due and payable to the Company hereunder and that no additional notice or consent is required. You shall immediately notify the Company of any change in your payment information to maintain its completeness and accuracy. The Company reserves the right at any time to change its prices and billing methods in its sole discretion. You agree to have sufficient funds or credit available upon placement of any order to ensure that the purchase price is collectible by us. Your failure to provide accurate payment information to the Company and/or our Payment Processor or our inability to collect payment constitutes your material breach of this Agreement. Except as set forth in this Agreement, all Fees for the Services are non-refundable.

3.3 Taxes

The Fees do not include any Sales Tax (defined below) that may be due in connection with the Services provided under this Agreement. If the Company determines it has a legal obligation to collect Sales Tax from you in connection with this Agreement, the Company shall collect such Sales Tax in addition to the Fees. If any services, or payments for any services, under this Agreement are subject to any Sales Tax in any jurisdiction and you have not remitted the applicable Sales Tax to the Company, you shall be responsible for the payment of such Sales Tax and any related penalties or interest to the relevant tax authority, and you shall indemnify the Company for any liability or expense the Company may incur in connection with such Sales Taxes. Upon the Company's request, you will provide it with official receipts issued by the appropriate taxing authority, or other such evidence that you have paid all applicable taxes. For purposes of this section, "Sales Tax" means any sales or use tax and any other tax measured by sales proceeds that is the functional equivalent of a sales tax where the applicable taxing jurisdiction does not otherwise impose a sales or use tax.

4. Subscription, Credits, and Refund Policy

4.1 Subscription Management

Certain services or specific portions thereof are only available with a paid subscription. Depending on the type of subscription plan selected at the time of purchase, you will be billed periodically (monthly or annually) in advance. At the end of each billing cycle, your subscription will automatically renew at the then-current pricing unless cancelled by either you or us. By subscribing, you authorize the Company to charge the payment method designated in your account now, and again at the beginning of any subsequent subscription period.

You can cancel your subscription renewal by contacting us via email at howdy@busy-bee.ai or through your account billing page. You will not receive a refund for fees already paid for the current subscription period, and you will continue to have access to the Services until the end of your current subscription period.

4.2 Billing and Fee Changes

You must provide our payment system with accurate and complete billing information, including your full name, address, state, postal code, phone number, and valid payment method details. If automatic billing fails for any reason, the Company will issue an electronic invoice indicating that you must manually make full payment corresponding to the billing period indicated on the invoice by a specified due date.

We reserve the right, at our sole discretion, to modify subscription fees at any time. Any changes to subscription fees will become effective at the end of the current subscription period. We will provide you with reasonable advance notice prior to any change in subscription fees taking effect, allowing you the opportunity to terminate your subscription before such changes become effective. Continuing to use the Services after the subscription fee change is effective constitutes your agreement to pay the modified subscription fee amount.

4.3 Credits

The Services operate on a credit-based system. Credits may be purchased, earned, or granted through promotions or subscriptions. Each action your agents take consumes a predefined number of credits ("Credits") based on complexity, volume, model tier, or duration, which is determined at the Company's sole discretion. The platform retains full discretion to determine the value of a Credit, including but not limited to the amount or type of processing, service access, or computational resources each Credit enables. Credit consumption rates may vary depending on the type of service accessed, the complexity of the request, the size or length of the input or output, model tier, or any other relevant technical factor. The platform makes no guarantees that a specific number of Credits will yield a fixed quantity or quality of output. The Company reserves the right to modify, increase, or decrease the number of Credits required to access specific features, tools, or model capabilities, with or without prior notice. These changes may reflect shifts in system demand, operational costs, new feature releases, or technical upgrades. The platform may classify services into Credit tiers (e.g., free, monthly, event, top-up). While the Company may provide users with up-to-date Credit usage information, including estimations of consumption, it is not liable for discrepancies between projected and actual usage.

Unused Credits do not roll over month-to-month and expire in accordance with the Company's Credit Rule as may be updated from time to time. All Credit purchases are final and non-refundable, except where required by law. Upon termination of your account for any reason, unused Credits may be forfeited without compensation. If the Company finds that Credits were obtained or used fraudulently, it reserves the right to invalidate those Credits and take appropriate legal action.

Credits may only be used by the account to which they were issued and may not be transferred, resold, or exchanged for cash or other value. The platform reserves the right to adjust Credit costs, modify available services, or change the Credit system at any time with or without notice.

4.4 Refund Policy

Except where required by applicable law, all payments made for subscriptions, Credits, or other paid features are final and non-refundable. You acknowledge that once access to a paid service or Credit has been granted, the Company has fully performed its obligations and no refund will be issued.

The Company may, at its sole discretion, consider a partial refund request in exceptional circumstances. If approved, any refund will be calculated based on the proportion of unused Credits, excluding any discounts, promotions, or taxes paid. The final determination of eligibility and refund amount rests entirely with the Company.

If you are a consumer residing in the European Union, the United Kingdom, or Turkey, you have the right to withdraw from your purchase within 14 days in accordance with applicable consumer protection laws.

Refunds (if approved) will be processed to your original payment method within 1 to 15 business days, depending on your payment institution's processing time.

We reserve the right to refuse refunds if:

  • Your account has been restricted, suspended, or terminated due to policy violations, abuse, or fraud;
  • You have already received a prior refund for similar products or services;
  • You purchased Credits, subscriptions, or other services via promotions, coupons, or discounted pricing; or
  • The refund request is made after the applicable period or relates to used Credits or consumed services.

The Company reserves the right to refuse or limit refund requests at its discretion to prevent abuse or excessive refund activity.

For any refund inquiries, contact us at howdy@busy-bee.ai.

5. Artificial Intelligence and Content

5.1 Your Responsibility

Subject to your compliance with this Agreement, you may share or upload information, data, text, software, music, sound, photographs, graphics, video, messages, tags, and/or other materials ("Content") through the Services, including by way of your prompts, comments, questions, and other input to the Services (collectively, "Input"). You, and not the Company, are entirely responsible for all Input that you upload, share, post, email, transmit, query, or otherwise make available through or to the Services, including the Third-Party Account Content. When you make available any Input on or to the Services, you represent that you own and/or have sufficient rights to use such Input in connection with the Services, including to grant the license set forth in Section 5.3.

In response to any prompts, comments, questions, and other Input that you provide to the Services, the Services, together with AI Services (as defined below), may generate new Content (including but not limited to any Deployment and Deployment Content, collectively the "Output"). You acknowledge that the Output is based on your Input, and that the Company has no control over or responsibility for any such Input.

Accordingly, all Output is provided "as is" and with "all faults", and the Company makes no representations or warranties of any kind or nature with respect to any Input or Output, including any warranties of accuracy, completeness, truthfulness, timeliness, or suitability. You are solely responsible for your use of your Output created through the Services (including but not limited to your use of any Deployment), and you assume all risks associated with your use of any Output, including but not limited to any potential copyright infringement claims from third parties, any claims made by your Deployment End Users by relying on the Deployment Content provided by your Deployment, any decisions made or actions taken in reliance on any Output, or any disclosure of your Output that personally identifies you or any third party.

You represent and warrant that you are solely responsible for the accuracy, completeness, appropriateness, and legality of the Input that you make available through the Services. You further represent and warrant that you have provided all required notices and obtained all licenses, permissions, and consents required, including (without limitation) under applicable data protection laws, from all third parties to whom the Input relates or pertains, to enable us to access, use, and process your Input in connection with the Services.

5.2 Content Ownership

The Company does not claim ownership of any Input or Output (collectively, "Your Content"). Subject to Section 5.3, as between the Company and you, you are the owner of all right, title, and interest in Your Content. Notwithstanding the foregoing, given the nature of the Services, you acknowledge that: (a) Output may not be unique across users and the Services may generate the same or similar output for another user under similar terms; and (b) the Company does not represent or warrant that the Output is protectable by any intellectual property rights under applicable law. With respect to your Deployment, you further represent, warrant, and covenant that the Deployment Content does not and will not infringe any third-party rights, and the Company shall have sole discretion to remove any Deployment Content upon its receipt of any third-party claim on infringement of third-party rights.

5.3 License

You grant us and our affiliates, successors, and assigns a non-exclusive, worldwide, royalty-free, fully paid-up, transferable, sublicensable (through multiple tiers of direct or indirect authorization) right to: (a) during your use of the Services, allow us to copy, display, upload, perform, distribute, store, modify, and otherwise use Your Content to provide and operate the Services and monitor your compliance with these Terms; and (b) a perpetual and irrevocable license to use Your Content in an aggregated and de-identified manner to improve the Services (e.g., hosting websites, generating AI content at the User's request) and create Usage Data. This helps us enhance the accuracy and overall efficiency of the Services. We do not use Your Content to train our underlying models or any third-party AI provider's underlying models without your explicit opt-in. For the avoidance of doubt, our use under the foregoing license does not imply our endorsement or ownership of Your Content in any event. If we process any personal information (as defined under applicable data protection laws) contained in Your Content, we will process it as explained in our Privacy Policy or set out in our Data Processing Agreement.

5.4 AI Services

The Company provides certain features leveraging third-party artificial intelligence and deep learning platforms, algorithms, services, tools, and models ("AI Services") to power the Services' functions. Our current AI Services include but are not limited to those provided by Anthropic, OpenAI, Moonshot AI, Alibaba Cloud (DashScope), and Z.AI. By using these functions, you hereby consent and authorize the Company to share any Content you provide with one or more third-party providers of such AI Services to complete your request. The Services may utilize the AI Services to generate Output. You acknowledge and agree that the Company may share your Inputs with the AI Services for this purpose and such AI Services may not be required to maintain the confidentiality of any of Your Content. Further, you understand that additional license requirements may apply to certain AI Services, including that such AI Services may retain certain rights to use or disclose Your Content. You assume all risks associated with your use of such AI Services. The Company will have no liability for the unavailability of any AI Services, or any third party's decision to discontinue, suspend, or terminate any AI Services.

YOU, AND NOT THE COMPANY, SHALL BE SOLELY RESPONSIBLE FOR YOUR USE OF THE FUNCTIONS THAT UTILIZE AI SERVICES. YOU ACKNOWLEDGE AND AGREE THAT ANY DECISIONS YOU MAKE OR ANY CONDUCT YOU ENGAGE IN AS A RESULT OF THE INFORMATION PROVIDED BY THE AI SERVICES OR ANY OTHER AI-ENABLED FEATURE MADE AVAILABLE BY THE COMPANY OR SUCH THIRD-PARTY PROVIDERS IS AT YOUR OWN RISK. BECAUSE THE AI FEATURES UTILIZE ARTIFICIAL INTELLIGENCE TO COMMUNICATE WITH YOU, THEY MAY PROVIDE INFORMATION THAT IS AN INACCURATE OR INAPPROPRIATE RESPONSE TO YOUR REQUESTS IN THEIR INTERACTIONS WITH YOU. YOU AGREE THAT THE COMPANY WILL NOT BE HELD LIABLE TO YOU OR ANY THIRD PARTY FOR THE AI SERVICES (OR ANY OTHER AI-ENABLED FEATURE MADE AVAILABLE BY THE COMPANY OR THIRD-PARTY PROVIDERS) PROVIDING INACCURATE OR INAPPROPRIATE INFORMATION TO YOU OR ANY DECISIONS MADE IN RELIANCE ON SUCH INFORMATION.

5.5 Content Restrictions

Your use of the Services (including but not limited to your creation and/or operation of Deployments) must comply at all times with this Agreement and any applicable AI Services terms and any other documentation, guidelines, or policies we make available to you, including our Usage Policy. Without limiting the foregoing, you must not share or make available Input or other Content on or through the Services, or attempt to create Output through the Services, that: (A) is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortious, obscene, pornographic, offensive, or profane; (B) infringes or misappropriates any third party's intellectual property rights or other proprietary rights; (C) contains any viruses, worms, spyware, or other malicious computer programming codes that may damage or disrupt the Services; (D) contains any sensitive personal information, including any: (i) Social Security numbers or other government-issued identification numbers; (ii) protected health information subject to the Health Insurance Portability and Accountability Act (HIPAA) or other information regarding an individual's medical history, mental or physical condition, or medical treatment or diagnosis by a health care professional; (iii) health insurance information; (iv) biometric information; (v) passwords to any online accounts not relevant for use of the Services; (vi) credentials to any financial accounts; (vii) account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; (viii) precise geolocation; (ix) financial account data such as bank account details or transaction histories and balances; (x) personal information that reveals the contents of a consumer's mail, email, and text messages (unless we are the intended recipient of the communication); (xi) genetic data; (xii) personal information of children under 16 years of age; (xiii) data relating to criminal convictions and offenses; and (xiv) data revealing a person's racial or ethnic origin, political views, religious or philosophical beliefs, membership in a trade union, citizenship or citizenship status, and sexual orientation or sex life; or (E) involves commercial activities and/or sales, such as contests, sweepstakes, barter, advertising, or pyramid schemes without the Company's prior written consent. Furthermore, Your Content may not contain nudity, violence, sexually explicit, obscene, or offensive subject matter as determined by the Company in its sole discretion. You may not post or make available any Content that includes any identifiable person or any of their personal characteristics without that person's express consent. You may not post or make available a photograph of another person without that person's express consent.

5.6 Content Storage

Unless expressly agreed to by the Company in writing elsewhere, the Company has no obligation to store any of Your Content. The Company has no responsibility or liability for the deletion or accuracy of any Content, including Your Content; the failure to store, transmit, or receive transmission of Content; or the security, privacy, storage, or transmission of other communications originating with or involving use of the Services.

5.7 Third-Party Websites, Applications, and Ads

The Services may contain links to third-party websites, applications, advertisements for third parties, and may allow or require you to integrate and/or use third-party services, including but not limited to payment processors, source-control hosts (e.g., GitHub), social media login services, data analysis tools, or other third-party applications (collectively, the "Third-Party Services").

When you click on a link to or integrate any Third-Party Service, we will not warn you that you have left the Services and you become subject to the terms and conditions (including privacy policies) of another website or destination. Such Third-Party Services are not under the control of the Company. The Company is not responsible for any Third-Party Services. The Company provides these Third-Party Services only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Services, or any product or service provided in connection therewith.

If you, as a Deployment Owner, choose to integrate any Third-Party Services such as Stripe for payments or Google for authentication on your Deployment, you are responsible for:

  • creating and managing your accounts with those third parties;
  • ensuring your use of Third-Party Services complies with all their applicable terms, conditions, policies, and legal requirements of such third parties;
  • handling all transactions, disputes, refunds, fraud claims, and data breach incidents arising from the Third-Party Services;
  • maintaining the security of your accounts and credentials with the Third-Party Services;
  • verifying and managing the technical compatibility, performance, and output results of the Third-Party Services.

Under no circumstances shall the Company be liable for any Third-Party Services, including without limitation:

  • the availability, performance, interruption, termination, or security of any Third-Party Service;
  • the accuracy, legality, or compliance of any content provided by the Third-Party Services;
  • any loss or damage suffered by you or any Deployment End Users due to the use of or inability to use any Third-Party Service;
  • data processing or practices of any Third-Party Service;
  • any disputes between you and any Third-Party Service provider.

You use all Third-Party Services at your own risk and shall be solely responsible for any consequence arising from your use of Third-Party Services. By using any Third-Party Service through our Services, you expressly release and discharge the Company from any and all claims, demands, or damages (whether direct, indirect, or consequential) arising out of or in any way connected with such Third-Party Services. When you leave our Services, this Agreement and our policies no longer govern. Your relationship with any third parties on such Third-Party Services is governed solely by your agreement with them. You should review applicable terms and policies, including privacy and data gathering practices, of any Third-Party Services, and make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any third party.

5.8 Content Sharing

The Company may provide tools through the Services that enable you to export information, including Your Content, to third parties or Third-Party Services. By using one of these tools, you agree that the Company may transfer that information to the applicable third party or Third-Party Service. The Company is not responsible for any third party or Third-Party Service's use of your exported information.

6. Intellectual Property

6.1 Ownership

Please note, we do not own any of your Input or Output (as described in Section 5.2). We retain all rights, title, and interest in and to the Usage Data (as defined below), the Services (including the skills, expertise, and methods used to provide the Services), and any improvements, enhancements, or modifications thereof, including all Intellectual Property Rights (as defined below). "Intellectual Property Rights" refers to patents, rights to inventions, copyrights and related rights, moral rights, data rights and database rights, rights to software code, domain names, trademarks, logos, and trade names, rights to goodwill and protection against passing off, design rights, rights to confidential information, and any other intellectual property rights, whether registered or unregistered, including all applications (and rights to apply) for such rights, renewals, and extensions, as well as rights to claim priority from such rights, and all similar or equivalent rights and forms of protection that exist now or in the future anywhere in the world.

"Busy Bee", "Queen Bee", "DOUBLE OO", and all related stylizations, graphics, logos, service marks, and trade names used on or with the Services are the trademarks of the Company and may not be used without permission in connection with your, or any third-party's, products or services. The names and logos of other companies, products, and services used and displayed in the Services may be trademarks or service marks of their respective owners, who may or may not endorse, be affiliated with, or connected to the Company.

You hereby authorize the Company and its third-party service providers to generate data, information, insights, statistics, and usage data related to our provision of the Services and your use of the Services and associated software, systems, programs, and technologies ("Usage Data").

6.2 Third-Party Intellectual Property

The Services may include intellectual property, including open-source software, owned by third parties. Such third-party intellectual property may be licensed to you under separate or different terms and conditions ("Third-Party Terms"), which are not granted to you under these Terms. Such Third-Party Terms will be made available to you, and you agree to comply with them, including any obligations to make payments directly to the relevant third party. The Company is not responsible for such third-party intellectual property, and you acknowledge and agree that we are not liable for any losses, damages, costs, or expenses you may suffer or incur in connection with any third-party intellectual property or Third-Party Terms.

6.3 Feedback

You agree that submission of any ideas, suggestions, documents, and/or proposals to the Company through its suggestion, feedback, forum, or similar pages ("Feedback") is at your own risk and that the Company has no obligations (including without limitation obligations of confidentiality) with respect to such Feedback. You represent and warrant that you have all rights necessary to submit the Feedback. You hereby grant to the Company a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and fully sublicensable right and license to use, reproduce, perform, display, distribute, adapt, modify, re-format, create derivative works of, and otherwise commercially or non-commercially exploit in any manner, any and all Feedback, and to sublicense the foregoing rights, in connection with the operation and maintenance of the Services and/or the Company's business.

7. Term and Termination

The term of this Agreement commences on the date when you accept this Agreement (as described in the preamble above) and continues in full force and effect while you use the Services, unless terminated earlier in accordance with this Agreement.

If you have materially breached any provision of this Agreement, including our Usage Policy, or if the Company is required to do so by law (e.g., where the provision of the Services is, or becomes, unlawful), the Company has the right to, immediately and without notice, suspend or terminate any Services provided to you. The Company reserves the right to terminate this Agreement or your access to the Services at any time without cause upon notice to you. You agree that all terminations for cause are made in the Company's sole discretion and that the Company shall not be liable to you or any third party for any termination of your account.

If you wish to terminate this Agreement, you may do so by closing your account on the user profile page or by emailing howdy@busy-bee.ai.

Upon termination of the Services or the applicable feature or functionality thereof, your right to use the Services or the applicable feature or functionality thereof will automatically terminate, and we may delete Your Content stored on the Services. If we terminate your account for cause, we may also bar your further use or access to the Services. The Company will not have any liability whatsoever to you for any suspension or termination, including for deletion of Your Content. All provisions of this Agreement which by their nature should survive will survive termination of the Services, including without limitation ownership provisions, warranty disclaimers, and limitations of liability.

If this Agreement is terminated for cause by the Company or if your account or ability to access the Services is discontinued by the Company due to your violation of any portion of this Agreement or for conduct otherwise deemed inappropriate, then you agree that you shall not attempt to re-register with or access the Services through use of a different member name or otherwise.

8. Privacy

8.1 Privacy Policy

We process your personal information as data controller for the purposes of (a) providing the Services (unless you are using our Services on behalf of your enterprise) and (b) managing your relationship with us in accordance with these Terms, including any billing, payment, or marketing activities. When you use our Services as a "Deployment Owner" to create and manage a Deployment and provide services to your Deployment End Users through such Deployment, with respect to the personal information of your Deployment End Users collected and processed by you through the Deployment, you shall be the independent data controller and be responsible for providing the privacy policy of your Deployment, obtaining consent from your Deployment End Users, and responding to your Deployment End Users' requests. We may provide you with data processing, storage, and hosting services only in accordance with your instructions (implemented through Service functions), and in such scenarios, we only act as your data processor but not a data controller. For clarity, our Privacy Policy explains how we collect and use personal information.

If you use the Services to process personal information on behalf of your enterprise, you and we shall (a) process personal information in accordance with applicable law, and (b) execute our Data Processing Agreement.

9. Disclaimer

9.1 Service Disclaimer

YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK, AND THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS. THE COMPANY PARTIES (AS DEFINED BELOW) EXPRESSLY DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT ARISING FROM USE OF THE SERVICES, OUTPUT, OR YOUR CONTENT.

THE COMPANY PARTIES MAKE NO WARRANTY OR REPRESENTATION THAT: (I) THE SERVICES OR ANY OUTPUT WILL MEET YOUR REQUIREMENTS (SUCH AS THE QUALITY, EFFECTIVENESS, REPUTATION, AND OTHER CHARACTERISTICS OF SERVICE); (II) YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; OR (III) THE OUTPUT, ADVICE, RESULTS, OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE. YOU ACKNOWLEDGE AND UNDERSTAND THAT THE COMPANY MAKES AVAILABLE THE OUTPUT OF THIRD-PARTY AI SERVICES AND IS NOT THE PROVIDER OF ANY AI SERVICE OR ITS OUTPUT AND IS NOT RESPONSIBLE FOR SUCH AI SERVICE OR OUTPUT. THE COMPANY HEREBY DISCLAIMS AND WILL HAVE NO LIABILITY RESULTING FROM OR WITH RESPECT TO (I) THE OPERATION, MAINTENANCE, FUNCTION, FAILURE, OR SECURITY OF ANY AI SERVICE, (II) ANY ACT OR OMISSION OF ANY PROVIDER OF ANY AI SERVICE, (III) THE OUTPUT OR CONTENT GENERATED BY AN AI SERVICE, OR (IV) ANY DECISION OR ACTION TAKEN BY YOU AS A RESULT OF ANY OF THE FOREGOING.

WITH RESPECT TO ANY DEPLOYMENT CREATED BY YOU THROUGH THE SERVICES THAT DISPLAYS BUSY BEE-RELATED LOGOS OR IDENTIFIERS, THE COMPANY MAKES NO EXPRESS OR IMPLIED WARRANTIES WHATSOEVER REGARDING THE LEGALITY, ACCURACY, SECURITY, SERVICE STABILITY, OR COMMERCIAL VIABILITY OF SUCH DEPLOYMENT. NEITHER SHALL THE COMPANY BE LIABLE FOR ANY DAMAGES, LIABILITIES, LOSSES, OR CLAIMS ARISING FROM THE OPERATION OF SUCH DEPLOYMENT, CONTENT INFRINGEMENT, NON-COMPLIANCE WITH APPLICABLE LAWS, OR ANY HARM CAUSED TO THIRD PARTIES, REGARDLESS OF WHETHER SUCH LOGOS OR IDENTIFIERS ARE DISPLAYED BY DEFAULT THROUGH THE SERVICES. THE COMPANY PARTIES FURTHER DISCLAIM AND WILL HAVE NO LIABILITY RESULTING FROM OR WITH RESPECT TO (I) ANY LOSSES, DAMAGES, OR DISPUTES ARISING FROM ANY DEPLOYMENT OR ANY TRANSACTION OR INTERACTION BETWEEN YOU (YOUR DEPLOYMENT) ON THE ONE HAND AND YOUR DEPLOYMENT END USER ON THE OTHER HAND; (II) THE ACTIONS, CONTENT, OR DATA OF DEPLOYMENTS OR DEPLOYMENT END USERS; OR (III) ANY FAILURE, INTERRUPTION, OR DATA BREACH ORIGINATING FROM A THIRD-PARTY SERVICE INTEGRATED BY A DEPLOYMENT.

10. Indemnification

You shall indemnify and hold the Company, its parents, subsidiaries, affiliates, officers, employees, agents, partners, suppliers, and licensors (each, a "Company Party" and collectively, the "Company Parties") harmless from any losses, costs, liabilities, and expenses (including reasonable attorneys' fees) relating to or arising out of any and all of the following: (i) Your Content, or any use of the Output by you; (ii) your use of, or inability to use, the Services; (iii) your violation of this Agreement; (iv) your violation of any rights of another party, including any user; (v) your violation of any applicable laws, rules, or regulations, including but not limited to data compliance laws and consumer protection laws; (vi) any third-party claims, lawsuits, penalties, or expenses arising from Deployments created and operated by you (including but not limited to Deployment Content, content infringement, functional defects, compliance flaws, or third-party claims arising from the display of the Deployment Content or the Busy Bee logo or identifier on the Deployment); or (vii) any dispute in relation to transactions between you (or your Deployment) and your Deployment End Users or processed through Third-Party Service providers.

The Company reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Company in asserting any available defenses. This provision does not require you to indemnify any of the Company Parties for any unconscionable commercial practice by such party or for such party's fraud, deception, false promise, misrepresentation or concealment, or suppression or omission of any material fact in connection with the Services provided hereunder. You agree that the provisions in this section will survive any termination of your account, this Agreement, and/or your access to the Services.

11. Limitation of Liability

Notwithstanding anything to the contrary and to the fullest extent permitted by law, under no circumstances shall either party, its affiliates, or any licensors or suppliers of the Company be liable for:

(a) Any consequential, indirect, special, incidental, or punitive damages;

(b) Any loss of profits, business, revenue, anticipated savings, or unnecessary expenses;

(c) Any loss, damage, or interruption of data, networks, information systems, reputation, or goodwill;

(d) The cost of procuring any substitute goods or services.

To the fullest extent permitted by law, the aggregate liability of the Company and its affiliates under or in connection with this Agreement, the software, and the Services shall not exceed the total amount you actually paid to the Company under this Agreement in the three (3) months preceding the event giving rise to the liability (if any).

The above exclusions and limitations shall apply:

(a) To the fullest extent permitted by applicable law;

(b) Even if a party has been advised of, or should have been aware of, the possibility of such losses, damages, or costs;

(c) Even if any remedy provided in this Agreement fails of its essential purpose;

(d) Regardless of the theory or basis of liability, whether in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution, or otherwise.

THE FOREGOING CAP ON LIABILITY DOES NOT APPLY TO LIABILITY OF A COMPANY PARTY FOR (A) DEATH OR PERSONAL INJURY CAUSED BY A COMPANY PARTY'S NEGLIGENCE; OR (B) ANY INJURY CAUSED BY A COMPANY PARTY'S FRAUD OR FRAUDULENT MISREPRESENTATION.

12. Governing Law and Dispute Resolution

12.1 Governing Law

Except as provided in the Terms or required by applicable law, these Terms and your use of the Services shall be governed by the laws of the State of Delaware, without regard to its conflict of laws provisions. Your use of the Services may also be subject to U.S. and other local, state, national, or international laws.

12.2 Dispute Resolution

12.2.1 Informal Dispute Resolution

If you have any disputes, claims, or controversies arising out of or relating in any way to these Terms or the Services, including claims and disputes that arose before the effective date of these Terms (a "Dispute"), you agree to first attempt to resolve the Dispute informally. You and the Company agree to participate in good faith informal efforts to resolve Disputes before starting an arbitration or initiating an action in small claims court ("Informal Dispute Resolution").

To initiate Informal Dispute Resolution, a party must give notice to the other party in writing in a valid Notice of Dispute ("Notice"). Such Notice to the Company should be sent by email to howdy@busy-bee.ai. The Company will send any Notice to you via the email we have on file associated with your account. To be valid, you must personally sign the Notice and complete all information on the Notice form, including a description of the claims you are asserting, the specific relief sought, and the user name, email address, and phone number associated with your account. The Informal Dispute Resolution process lasts 45 days and is a mandatory precondition to commencing arbitration. The statute of limitations and any filing deadlines shall be tolled while the parties engage in Informal Dispute Resolution.

12.2.2 Dispute Resolution for Non-U.S., Non-UK, and Non-European Union Users

For any Dispute that is not resolved informally within the 45-day period, and where these Terms do not specify a mandatory dispute resolution process or the local law does not require otherwise, you and the Company agree that any Dispute will be referred to and finally resolved by arbitration administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures.

The arbitration will be conducted in accordance with the laws of the State of Delaware, with the seat of arbitration in Wilmington, Delaware (or remote at the arbitrator's discretion), and the language of the proceedings in English. The tribunal shall consist of a sole arbitrator, to be appointed by mutual agreement of the parties. If the parties are unable to agree on the appointment within thirty (30) days from the date of the delivery of the Notice of Arbitration, the sole arbitrator shall be appointed by JAMS in accordance with its rules. The arbitrator shall award only such damages as are permitted under these Terms. Each party shall bear its own legal costs and expenses (including, without limitation, counsel fees), and the parties shall equally share the fees and expenses of the arbitrator unless otherwise determined by the arbitrator in the final award.

Notwithstanding anything to the contrary in the Terms, either party may always apply to a court of competent jurisdiction for an injunction or any other legal or equitable relief.

12.2.3 Dispute Resolution for UK and EU Users

If you are a consumer in the UK or European Union, you will benefit from any mandatory provisions of the law of your country of residence, and nothing in these Terms shall affect your rights as a consumer to rely on such mandatory provisions of the laws of your country of residence.

In the event of any Dispute, you and the Company agree that such individual claim or dispute shall be resolved in the competent court in the country in which you are ordinarily resident, provided such country is in the European Union or United Kingdom.

12.2.4 Dispute Resolution for U.S. Users

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT, WAIVES YOUR RIGHT TO A JURY TRIAL, AND REQUIRES YOU TO PROCEED TO ARBITRATION ON AN INDIVIDUAL BASIS.

You and the Company agree that any Dispute will be resolved by final and binding arbitration. This arbitration agreement is governed by the Federal Arbitration Act, and will be interpreted and enforced accordingly.

A. Informal Dispute Resolution

Before either party may seek arbitration, the parties agree to attempt to resolve any Dispute informally pursuant to Section 12.2.1. The statute of limitations and any filing fee deadlines shall be tolled for forty-five (45) days from the date that either you or the Company first sends the applicable notice, allowing the parties to engage in this informal dispute resolution process.

B. Binding Arbitration

Any Dispute not resolved through the informal dispute resolution process within 60 days shall be resolved by a neutral arbitrator through final and binding arbitration.

The arbitration will be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures and/or its Mass Arbitration Procedures, as applicable. The arbitrator will have the authority to grant any remedy or relief that would otherwise be available in a court of law.

C. Exceptions

This section does not require informal dispute resolution or arbitration of the following claims: (i) individual claims brought in small claims court; and (ii) injunctive or other equitable relief to stop unauthorized use or abuse of the Services or intellectual property infringement or misappropriation.

D. Waiver of Jury Trial

YOU AND THE COMPANY KNOWINGLY AND IRREVOCABLY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and the Company are instead electing that all Disputes shall be resolved by arbitration under these Terms, except as specified herein.

E. Waiver of Class and Representative Actions

YOU AND THE COMPANY AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. CLASS ARBITRATIONS, CLASS ACTIONS, AND REPRESENTATIVE ACTIONS ARE PROHIBITED. ONLY INDIVIDUAL RELIEF IS AVAILABLE.

F. Batch Arbitration

To increase the efficiency of administration and resolution of arbitrations, you and the Company agree that if twenty-five (25) or more claimants, represented by the same or similar counsel or organizations, file demands for arbitration raising substantially similar Disputes within a ninety (90) day period, then JAMS shall administer them in batches.

  • Batch Administration: JAMS will administer these demands in batches of up to fifty (50) claimants each ("Batch").
  • Consolidation: JAMS will administer each Batch as a single consolidated arbitration with one arbitrator, one set of arbitration fees due per side per Batch, and one final award for that Batch.
  • Substantially Similar Disputes: Requests are deemed of a "substantially similar nature" if they arise out of or relate to the same event or factual scenario and raise the same or similar legal issues and seek the same or similar relief.

This Batch Arbitration provision shall be interpreted in accordance with JAMS's Mass Arbitration Procedures, but shall in no way be interpreted as authorizing a class, collective, or mass arbitration or action of any kind, except as expressly set forth in this provision.

G. Opt-Out Mechanism

You have the right to opt out of the binding arbitration agreement set forth in this section within thirty (30) days of the date you first accepted these Terms.

To effectively opt out, you must provide us with notice of your decision by email to howdy@busy-bee.ai with the subject line "Arbitration Opt-Out".

The opt-out notice must include your full name, mailing address, and email address, and clearly indicate your intent to opt out of binding arbitration.

13. DMCA / Copyright Complaints

We may terminate membership privileges of any user who repeatedly infringes copyright, trademark, or other intellectual property rights upon prompt notification to the Company by the respective intellectual property owner or their legal agent. We may delete or disable content that we believe violates these Terms or is alleged to be infringing. If you believe that your intellectual property rights have been infringed, please send notice to us as follows:

By Email: howdy@busy-bee.ai (Subject: "DMCA Notice")

Written claims concerning copyright infringement should also include the following information:

  • A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright, trademark, or other intellectual property right.
  • A description of the copyrighted work, trademark, or other intellectual property right work that you claim has been infringed upon.
  • A description of where the allegedly infringing material is located on our site or the Services.
  • Your address, telephone number, and email address.
  • A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright, trademark, or other intellectual property right owner, its agent, or the law.
  • A statement by you that the above information in your notice is accurate and, under penalty of perjury, that you are the copyright, trademark, or other intellectual property right owner or authorized to act on the owner's behalf.

14. Miscellaneous

14.1 U.S. Federal Government End-Use Provisions

If you are a U.S. federal government end user, the Services constitute a "commercial item" as defined in 48 C.F.R. §2.101.

You represent and warrant that: (i) you are not located in a country that is subject to a U.S. government embargo or that has been designated by the U.S. government as a "terrorist-supporting" country; and (ii) you are not listed on any U.S. government list of prohibited or restricted parties.

14.3 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be modified and interpreted to achieve the objectives of the provision to the greatest extent permitted under applicable law, and the remaining provisions will remain in full force and effect.

14.4 Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter, nor shall the waiver of a breach constitute a waiver of any subsequent breach.

14.5 Electronic Notice

The communications between you and the Company may take place via electronic means, whether you visit the Services or send the Company emails, or whether the Company posts notices on the Services or communicates with you via email. For contractual purposes, you (i) consent to receive communications from the Company in an electronic form; and (ii) agree that all terms and conditions, agreements, notices, disclosures, and other communications that the Company electronically provides to you satisfy any legal requirement that such communications would satisfy if it were to be in writing. The foregoing does not affect your statutory rights, including but not limited to the Electronic Signatures in Global and National Commerce Act at 15 U.S.C. §7001 et seq. ("E-Sign").

14.6 Assignment

The Agreement, and your rights and obligations hereunder, may not be assigned, subcontracted, delegated, or otherwise transferred by you without the Company's prior written consent. The Company may, without your consent, freely assign and transfer this Agreement, including any of its rights, obligations, or licenses granted under this Agreement. Any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void.

14.7 Modifications

When changes are made, the Company will make a new copy of these Terms and/or Supplemental Terms, as applicable, available on the Services, and we will also update the "Last updated" date at the top of this Agreement. If we make any material changes and you have registered an account with us, we will also send an email with an updated copy of this Agreement to you at the email address associated with your account. Unless otherwise stated in such update, any changes to this Agreement will be effective immediately for users without an account and thirty (30) days after posting for users with an account. The Company may require you to provide consent to the updated Agreement in a specified manner before further use of the Services is permitted. IF YOU DO NOT AGREE TO ANY CHANGE(S) AFTER RECEIVING A NOTICE OF SUCH CHANGE(S), YOU SHALL STOP USING THE SERVICES.

15. Contact Us

If you have any questions about these Terms, you can contact us at howdy@busy-bee.ai.

DOUBLE OO LLC